Privacy Policy

Last updated: 1st January 2026

Introduction

IronPulsium GmbH ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. As a company based in Austria, we comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Data Controller Information

The data controller for your personal information is IronPulsium GmbH, a company registered in Austria with registration number FN813546a and VAT number ATU81645287. Our registered address is Favoritenstraße 41, 4082 Linz, Upper Austria, Austria.

Data Collection

The data we collect includes personal information you provide directly to us and information we collect automatically when you visit our website. We may collect the following types of personal data:

• Contact information (name, email address, phone number, company name)
• Communication data (messages sent through contact forms or email)
• Technical data (IP address, browser type, device information, website usage data)
• Marketing and communications preferences
• Any other information you choose to provide to us

How We Use Your Information

We use the personal data we collect for various purposes, including how we use your information to provide and improve our services. Specifically, we may use your data to:

• Respond to your enquiries and provide customer support
• Deliver our business model innovation services
• Send you relevant information about our services
• Improve our website and services based on your feedback
• Comply with legal obligations and protect our legitimate interests
• Analyse website usage to enhance user experience

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary to fulfil our contractual obligations
• Legitimate interests: When we have legitimate business interests that don't override your privacy rights
• Legal obligation: When we must process data to comply with legal requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

• With service providers who assist us in operating our website and delivering services
• When required by law or to protect our legal rights
• In connection with a business transfer or merger
• With your explicit consent

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Our data retention policies consider the nature of the data, the purposes for processing, and applicable legal requirements. Generally, we retain contact information for active business relationships and delete data when it's no longer needed for our legitimate business purposes.

Your Rights

Under GDPR, you have several rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data in certain circumstances
• Right to restrict processing: Request limitation of data processing
• Right to data portability: Request transfer of your data
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for consent-based processing

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will notify you by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out using the following contact information:

Supervisory Authority

You have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe we have not handled your personal data in accordance with applicable data protection laws. Contact details for the Austrian Data Protection Authority can be found at www.dsb.gv.at.